“When you feel like quitting, remember why you started.”

WELLNESS RETREAT FAQ

  1. What’s included?

We list what’s included on our website at “Port Antonio Wellness Retreat”. Please note that gratuity and travel insurance are not included and alcohol is available at an additional cost.

 

  1. How do I reserve my spot?

To reserve your spot at the next Port Antonio Wellness Retreat, click on the “Register Now” button and complete the details.  Be sure to provide all required information and specify whether you prefer single or double occupancy.

 

  1. How do I pay?

Payment can be made by debit/credit card online over our secured payment portal.  Our online payments are handled by Stripe.com and are safe and secure.

You have two options when paying.

  1. Pay a non-refundable deposit of US$500.00 and balance due 30 days prior to the start date of the retreat.
  2. Pay in full.  If you pay in full and decide to cancel 31 days or more prior to the start of date of the retreat, you will receive a refund amount based on the cancellation policy below.  

(i) Leave a non-refundable deposit as soon as possible. There are only limited spots based on accommodations availability.  The first two persons to register receive the deluxe rooms.

 

  1. Cancellation policy

Life happens and we understand that there may be cancellations.  If you need to cancel, it is required that you send us your cancellation notice to retreat@fitnessbasecamp.com.  Once we’ve received your notice, your cancellation request will take effect subject to the following: If cancellation takes place more than 60 days prior to your departure date any payments made will be refunded minus your deposit.  If cancellation takes place between 31-60 days prior to your departure, 50% of the trip price will be refunded.  If cancellation takes place less than 31 days prior to your departure date, you are not eligible for a refund.

 

  1. Changes/Trip Cancellations

Fitness Base Camp reserves the right to make any changes necessary by our team and affiliates / partners.  In the case Fitness Base Camp cancels are retreat, we will offer a transfer to another retreat or a full refund based on your request.  Fitness Base Camp is not responsible for any expenses or damages incurred as a result of trip cancellation including preparation costs, travel documents or other expenses. Fitness Base Camp reserves the right to cancel any trip prior to departure in the event that there are not enough participants in which case you will be given a full refund of any and all payments made to Fitness Base Camp.  You will not be entitled to claim any additional amounts or seek any compensation for any injury, loss, expenses or damage (either direct or indirectly) or for any loss of time or inconvenience which may result from such cancellation (including but not limited to visa, passport and vaccination charges, or departure, gear purchases, airport and airline taxes).

 

INSURANCE & DOCUMENTS

 

  1. Do I need travel and airfare insurance?

It is advisable to purchase both travel and airfare insurance should there be any unexpected changes or accidents encountered during your trip.  Note that any doctor visits will need to be paid for by the participant.  While in Jamaica most overseas health insurance cards will not issue your health coverage on the spot and may require reimbursement when you are back home.   Please check with your insurnace company for deatils.    

Please note that a passport is required to enter Jamaica.  Ensure your passport is valid for the duration of your trip and does not expire while you are in Jamaica.  If your passport expires during your trip, you will not be allowed to travel.

 

“Most people give up right before the big break comes - don’t let that person be you.” - Michael Boyle